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Frequently Asked Questions

 

How long have you been in business?

Changing Spaces was founded in March of 2001.

 

What makes you different from traditional interior decorators?

The Changing Spaces concept is quite different from traditional interior design practice. We do not try to sell you anything. The basic idea is that we come into your space and work with the things that you already own. When we do recommend new purchases we provide you with a resource list and specifications regarding color, size, fabric, etc., which is part of the written design plan at the end of the consultation.

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I have a friend who used a one-day decorator and when she came home she moved everything back because she hated it. How do I know that I won't have the same experience?

The key to understanding the differences between one-day decorating businesses is found in the basic working style. Changing Spaces is committed to working with the client to ‘renew' their spaces, creating a beautiful home that reflects who they are and what they really like. Clearly you won't have the same kind of experience that your friend had because you will be working with us. We strongly feel that asking the client to leave while we re-decorate their space would detract considerably from the final product. After all--the house is about you and what you love—not about us. That is not to say that we won't have opinions regarding the choice of what to use in the re-decoration, but ultimately the decision should be yours.

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I'm embarrassed to use a design professional because I'm afraid that they will judge me.

We are not in the judging business!! There is not a person on the planet with perfect taste because the very idea is ludicrous. We understand budget constraints, emotional attachments, chaotic schedules and frenzied lives. We are also aware of the various space, design and aesthetic needs that often change as our lifestyle and circumstances change. One of the main reasons we do this work is because it is not only rewarding—but also fun.

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I have always thought that interior designers were expensive and that only wealthy people use them.

We charge a flat fee based on the number of room(s) you choose to re-decorate so the client always knows exactly what the cost will be upfront. The fee is based on the size of the room and has nothing to do with the amount of time it takes us to complete the job.

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Will my room be completed when you leave?

We will discuss and suggest many things during the course of the consultation—only some can be accomplished immediately. In most cases we will rearrange furniture, arrange accessories and hang pictures. Often the room will look dramatically different, but rarely will it be totally finished. If there are large pieces of furniture that need to be moved we will suggest their placement in the written design plan. Recommendations for window treatments, lighting, paint color and fabric or new furniture choices are provided during the consultation and also written in the design plan in order for you to meet your long term decorating goals. We always leave you with a resource list to help you with any future purchases.

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Will you shop for furniture or anything else suggested in your design plans?

Yes, absolutely. If you don't have the time we provide shopping at a rate of $75.00 with or without the client.

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What if I have questions on the written design plan?

We would much rather have you call us than make a mistake.

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Do you speak to groups and/or teach decorating workshops?

Michelle and Susan often speak to groups regarding the Ten Most Common Decorating Mistakes . We provide a slide show of “ before and after” pictures to help the audience understand and visualize the concepts. To confirm a workshop or speaking engagement call our offices at 781-631-4066 or 508-771-6800.

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I own or rent a small apartment. Would you be interested in helping me pull it together?

Absolutely! We work with all styles and focus on established design principles to give you the look you want whether you live in a small apartment or a spacious home.

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Are there any other services that you provide?

Susan is a Feng Shui consultant and when requested can provide this service to our clients. Michelle is an award winning window box and container gardener and will provide consultations to help with design and planting. We will also help clients ready their home for resale. If you are interested in any of these services please call our office to learn more.

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Can I purchase a gift certificate for your services?

Yes, we offer gift certificates for those who would like to offer our services as a birthday gift, Christmas gift, etc.

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What do you accept for payment of your services?

We accept personal checks or cash once the written design plan is completed.

 

If you have additional questions about our services please e-mail us at: info@changeyourspace.com

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